(734) 548-1000
Pay Bill / Log In
(734) 548-1000
Pay Bill / Log In

Questions & Answers

Rent online?

Pick an available unit, complete the three-step checkout (account, billing, confirm). Move-in instructions by email the same day.


Month-to-month?

Yes. No long-term commitment. Stay one month or ten years.


Office hours?

Farmington office Mon–Fri 10–6, Sat 10–3, closed Sunday. Riverview and Trenton are self-service — rent/pay online any time; reach us by phone during Farmington hours.


How do I access my unit?

For access details at your location, call (734) 548-1000.


Pay bill online?

Click "Pay Bill / Log In" at top, or use the "Pay My Bill" button for your location on the Locations page. Pay any time.


Payment methods?

Visa, Mastercard, Discover, and ACH — online or in person. Cash or check at the Farmington office, or mail a check to our Macomb mailing address or Farmington.


Drive-up vs heated indoor?

Drive-up are ground-level — pull right up to the door. Heated indoor are inside a heated building, better for temperature-sensitive items.


Vehicle, RV, or Boat storage?

Farmington: heated indoor vehicle storage (sold out 13 years) plus outdoor parking. Riverview: outdoor parking for RVs, boats, trailers. Trenton: drive-up self storage only.


Heated vehicle storage in Farmington?

Text (734) 548-1000. By appointment with a team member. Annual customers get priority and a discounted rate.


Insurance?

Storage insurance is available, please call us at (734) 548-1000 for more details. Your homeowner's/renter's policy may also cover stored items.


Items not allowed?

No hazardous/flammable materials, no perishable food, no plants/animals, nothing illegal.


How to move out?

We require a 10-day notice on units and outdoor parking. Call (734) 548-1000 to start — the exact steps depend on your location and unit type. (Heated indoor vehicle spaces are by appointment.)